IT support · Small business
Muon looks after the technology a local business actually runs on: the website, the domain and hosting, the Google Business Profile, and the new AI tools. You get one person to email, month to month.
The short answer
Muon’s IT support is the Tech Partner plan: a named person you can email about your website, domain, Google and AI tools, with unlimited small website edits, background checks on your domain, hosting, renewals and security, technical SEO, and call and form tracking. It is $299 a month, month to month, with no setup fee. It is not office IT: we do not install networks, phones or computers.
Email questions about your website, domain, Google and AI tools, and get small edits made: hours, prices, photos, staff changes.
Your domain, hosting, renewals and security are checked in the background, and plugins are updated weekly, so problems are caught before customers notice.
Your Google Business Profile is managed for you, and AI tools such as ChatGPT are connected to your website, with coaching on how to use them.
Scope
Most small businesses do not need a managed IT provider. They need someone who answers when the website breaks, the domain is about to lapse, or the Google listing shows the wrong hours. That is the job this covers.
| Included in Tech Partner | Not included |
|---|---|
| Unlimited small website edits | Redesigns and new features (quoted separately) |
| Domain, hosting, renewal and security watch | Office networks, Wi-Fi and phone systems |
| Weekly plugin updates and technical SEO | Desktop, laptop and printer support |
| Google Business Profile managed | On-site visits |
| AI tool setup and coaching | Replying to comments and messages on your social accounts |
| Call and form tracking, spam filtered | Hosting the site ourselves: it stays on your own account |
| One new page and eight social posts a month |
If your site runs on WordPress and you only want the maintenance side, see managed WordPress care. For the speed, indexing and crawl work in more depth, see the technical foundation page.
How it works
Your website stays on your own hosting account, with SiteGround recommended, and you give us access. You keep ownership the whole time and can leave whenever you like. From you we need access to the website, manager access to your Google Business Profile, a few real photos each month, and quick replies when we send a new page or post for review.
If you are not sure what to ask for, the website maintenance checklist and the guide to WordPress maintenance plans set out what good upkeep looks like, whoever does it.
No. Tech Partner is month to month with no setup fee.
No. The support covers your website, domain, hosting, Google profile and AI tools. For computers, Wi-Fi and phone systems you need a local IT provider.
By email. You write to the person looking after your site, and small changes are made for you.
Yes. Everything is handled remotely, so location does not matter.
You can move up to The Foundation, which adds local SEO blog posts, listings sync, review generation and monthly reporting.
Book a short call with Adam and we will look at what your business actually needs.
Local SEO, websites and ads for small businesses. Based in Dover, Ohio. Working with businesses across the US.
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